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SECURITY & SAFETY

Privacy Policy

Read the Valley Bank of Nevada Privacy Policy here.

NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS

All funds in a “noninterest-bearing transaction account” are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010 through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC’s general deposit insurance rules.

The term “noninterest-bearing transaction account” includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, money-market deposit accounts, and Interest on Lawyers Trust Accounts ("IOLTAs").

For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.

Identity Theft

Protect Yourself Against Phishing

Phishing usually comes in the form of fraudulent e-mails that appear to come from legitimate sources. These ask customers to verify personal information or link to counterfeit websites that appear real.

Watch for e-mails that:

Urge you to act quickly because your account may be suspended or closed, or ask you to update your personal information.

  • Don't address you by name, but use a more generic one like "Dear valued customer."
  • Ask for account numbers, passwords, Access IDs, or other personal information.

The Bank will NEVER ask for sensitive information, such as account numbers, Access IDs or passwords, via e-mail.

Tips for safeguarding your information from the American Bankers Association:

  • Don’t give your Social Security number or other personal credit information about yourself to anyone who calls you.
  • Tear up receipts, bank statements and unused credit card offers before throwing them away.
  • Keep an eye out for any missing mail.
  • Don’t mail bills from your own mailbox with the flag up.
  • Review your monthly accounts regularly for any unauthorized charges.
  • Order copies of your credit report once a year to ensure accuracy.
  • Do business with companies you know are reputable, particularly on-line.
  • Don’t open e-mail from unknown sources and use virus detection software.
  • Protect your PINs (don’t carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
  • Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately.
    TransUnion: (800) 916-8800
    Experian: (800) 301-7195
    Equifax: (800) 525-6285

If you become a victim, contact:

  • The fraud departments of the three major credit bureaus.
  • The creditors of any accounts that have been misused.
  • The local police to file a report.
  • The bank to cancel existing accounts held in your name and re-open new accounts with new passwords.

The Bank is committed to safeguarding our customers’ financial information. Maintaining our customers’ trust and confidence is a top priority. To learn more about how we protect your information, please ask for a copy of our privacy policy at any of our branch locations or click on the link in our website.

USA Patriot Act

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license and other identifying documents.

Site Disclaimer

This site is meant to give you an overview of the services we offer and does not contain every service available to you. For full information on these and all services we offer, including applicable disclosures and fees, please contact us.